How Consignment Works
We sell your gently used women's clothing and accessories at pop-up shops in and around Crozet. A portion of the sales price goes to you and a portion goes to Hello Again.
The Basics
What is consignment?
Consignment is a partnership where individuals (like you!) bring their items to a store (like us!) to sell on their behalf. If an item sells, you receive a percentage of the final sale price, and Hello Again keeps a commission. We do not buy items outright or offer immediate payment. Instead, consignors are paid if and after their
items sell, based on our established consignment terms. Consignment is a convenient, sustainable way for your gently-used or high-quality pieces to get a second life—while earning money without the hassle of selling yourself.
Where does Hello Again sell consignment items?
We host day-long or multi-hour shopping events at local organizations in and around Crozet. During these events, shoppers can check out our inventory in-person. We do not currently sell online. View our calendar of events>
When and where can I bring my clothes?
Consignment items are accepted by appointment and walk-ins. You can schedule a porch pickup. Schedule an appointment today.
What items do you accept?
We are a women’s and feminine clothing consignment company. We carefully curate a high-quality selection of gently used apparel and accessories. All items must be free of stains, pet hair, and odors and be sales-floor ready (no loose buttons, etc.). We evaluate each item based on brand, condition, and current market demand. A general list of items we may accept include:
We accept:
- Casual
- Activewear
- Cocktail attire
- Outerwear
- Vintage
- Jeans and pants
- Dresses and skirts
- Shirts and tops
- Sunglasses
- Hats
- Jewelry
What brands do you accept?
We focus on accessible, quality, mid-tier, contemporary and classic clothing brands, including but not limited to Farm Rio, ModCloth, Everlane, Beyond Yoga, Free People, Levi’s, Madewell, Vuori, Prana, Patagonia, Abercrombie & Fitch, Eileen Fisher, J Jill, Alo, J Crew, Anthropologie, Athleta, etc.
We usually do not accept Old Navy or Target Brands.
What items do you not accept?
Items we do not accept include:
- Shoes
- Intimates
- Formal wear
- Workwear
- Fast fashion
Are you accepting Spring, Summer, Fall, or Winter Items?
Here’s our schedule for when we accept seasonal items:
SPRING and SUMMER: February to July
FALL and WINTER: August to January
What sizes do you accept?
We proudly accept and carry a wide range of sizes and aim to stock a diverse and inclusive selection that reflects real people, real bodies, and real life.
How many items can I consign at a time?
A maximum of 25 items, which helps keep our inventory diverse. First-time consignors must bring a minimum of 5 items to their first appointment or first pickup. Once you’ve consigned with us, you can bring in as few as one item and a maximum of 25 items.
How often can I consign with Hello Again?
We ask that you consign with us no more than once a month. This helps us provide a variety of inventory to shoppers and enough time for you to collect more things to consign.
Can I get my stuff back?
We do not return items to consignors so please do not consign items with us unless you are ready to part with them. Anything unsold at the end of the term is donated to a local nonprofit we trust.
What happens to items that don't sell?
For items that are left with us and not selected for consignment, and for items that expire, we donate them to community partners. These partners currently include Green Olive Tree and Goodwill Industries of the Valleys. Know of another awesome community partner? Let us know!
Selling & Payment Info
What percentage do I receive? What is my payout?
Consignors receive 30% of the final sale price via ACH direct deposit or 50% of final sale price in store credit.
When do I get paid?
Payments are issued once your item sells at the end of each month via ACH direct deposit. ACH payments include a $2.50 fee.
How do you determine pricing?
Our team sets prices based on brand, condition, and current market trends. We generally price items at 30% of the original retail price and increase or decrease the percentage as needed. Hello Again may decrease the price or move items to a sales section at any time.
Can I track my consignment items?
Yes! Log in to the consignor portal to view your items and sales.
What is the consignment period?
Items are consigned for 60 days. If items do not sell after 60 days, can be picked up by the consignor. Items become the property of Hello Again LLC on day 70.
Porch Pickup
How does Porch Pickup work?
We pick up your consignment items from your front porch or your office. You must have items folded neatly in an odorless bag and easily accessible and identifiable to our team. We sort and process your items once we are back at our facility. Make an appointment>
How far will you drive to pick up my items?
We currently offer Porch Pickup within a 10 mile drive of Crozet (22932).
How many items can I put in my Porch Pickup?
The same guidelines apply to Porch Pickups as drop offs: we requires a minimum of five items and a maximum of 25 items.